Dynamically refined results that learn and improve with every interaction

Strategy

Create a vision prototype of a mobile user interface based on the upcoming rebrand and insights from diary studies and research.

A diary study showed that new hires usually got jobs within 24 hours and were chosen based on their previous experience in similar restaurants.

Our product team focused on three main areas: better job matching, more ways to communicate, and prioritizing hiring status, while improving the process after a job application is submitted.

Craft

Advocacy

Job Posting Card

Daily Match (job search) results with an explicit capture of a users’ feedback flow

Job Posting Screen

Cava Mezze Grill job posting displays five key indicators from UX research, focused on providing users with tools to evaluate each employer's or job posting with high intent on hiring in the next 24 hours.

Search Results

The pre-qualified filter is active to clarify the filtered set of job postings presented. (User is over 18 years of age and can lift 45 lbs.)

Screening Questions

Based on the information that a user has previously provided thru account setup, search history, and application submissions, these two highlighted answers are pre-filled. This type of user data is also used for pre-qualifying job postings.

Our product team, composed of nine team members, three from product, design, and engineering, brought individual audits of competitors. The group then started facilitating ideas around known user experience issues and business objectives, prioritizing the opportunities and solutions gathered through this discovery exercise.